Call Center IP Telephone with 3 SIP Accounts and 4 BLF Buttons

Optimized for the hectic call center environment, The FANVIL C01 was designed to be used with a headset. It is built to be convenient and easy to use, allowing call agents to easily manage and monitor calls. The E01 features the Broadcom professional IP chipset that supports 3 SIP Lines. It supports SIP 2.0 and multiple road call waiting in line. It also supports voice gain setting, VAD, CNG, and 4 DSS Keys. It also has a Multilanguage ability. POE is optional.

Phone features

• Vxworks OS
• Support SIP2.0 (RFC3261) and correlative RFCs
• SIP support 3 SIP servers, and backup SIP proxy servers
• Supports SIP UDP / TCP/ TLS
• SIP support SIP domain, SIP authentication (none, basic, MD5), DNS name of the server, Peer to Peer / IP Call Display

Display

• Display Resolution: 128×48 with Backlight

Key Features

• Large dot matrix LCD display and soft keys make user easier to use
• Soft keys programmable
• Function keys programmable (each key have 2-color led indication)
• Supports RJ-9 and 3.5mm headset
• Multi languages displayed
• Large dot matrix LCD display and soft keys make user easier to use
• Soft keys programmable
• Function keys programmable (each key have 2-color led indication)
• Expansion board (up to connect 5 expansion boards, each board have 26 function keys, each key have 2-color led indication)
• Supports RJ-9 headset
• Multi languages displayed

Advanced Features

• Call forwarding (busy/ no answer/ always)
• Call transfer ( unattended/ attended/ semi-attended )
• Call holding
• Call waiting
• 3-way call conference
• Capable of 10-way conversation
• BLF list
• Join call
• Call pickup
• Call park
• Redial
• Call back
• Call completion
• Hot desking
• Auto redial
• Predial
• SIP messaging, MWI
• Flexible dial plan
• Barring function for outgoing calls
• Do not disturb
• Auto-answer
• Caller ID display
• CLIR(rejects anonymous calls)
• CLIP(to make an anonymous call)
• Dial without registration
• Call logs with missed calls/ incoming calls/ outgoing calls. Each support 300 records
• Phonebook 500 records
• Speed Dial (abbreviated dialing)
• Hotline/Warm-line
• Call rejection
• Black List/ White List
• Intercom/Intercom barge
• Password dial, DTMF hidden
• Action URL/ active URI
• Voice codec setting for each SIP line
• Multicast
• LDAP, XML phonebook
• Web dial
• Keypad lock, Emergency call

Network/ Security Features

• WAN / LAN：10/100M Ethernet ports
• Bridge mode and route
• PPPoE for xDSL
• 802.3af POE
• VLAN（Voice VLAN/Data VLAN）
• 802.1X • NAT (NAPT)
• NAT transverse: Support STUN client
• DHCP client on WAN/ DHCP server on LAN
• Main DNS and secondary DNS server
• DNS Relay
• SNTP Client
• Firewall and DMZ
• Web management access restricted
• VPN(L2TP/Open VPN)
• ping, tracert, telnet

Physical features

• Adapter Input: AC 100-240V
• Adapter Output: DC 5V/1A
• WAN Port -10/100 BASE-T RJ-45 for LAN
• LAN Port-10/100 BASE-T RJ-45 for PC
• Headset : RJ9 and 3.5mm
• Power consumption: IDLE: 2.5W Active: 2.8W
• Display Resolution: 128×48 pixels
• Operation Temperature: 32 ~ 104°F (0〜40℃)
• Relative Humidity: 10〜65％
• Main Chipset : Broadcom
• SDRAM: 16MB
• FLASH: 4MB
• Weight- Phone: 1 lb (0.45 kg)
• Dimension: 10.15 x 7.20 x 2.36″ (258x183x60mm)